for &

Feel Safe

Covid-19 - Policy and Procedures



How We are taking care of you


  • Our Hotel is Health First certified and follows the Ministry of Health’s guidelines on cleaning and sanitation according to national legislation.
  • Communal/Public areas are being cleaned and sanitised daily. We also disinfect surfaces and equipment after each use.
  • During breakfast, we disinfect all of the tables and chairs after each use and provide single-use cutlery wherever possible.
  • We ensure antbacterial gel is available in all areas.
  • Our staff is equipped with all the required disinfectants and cleaning productis to ensure all areas meet the highest levels of hygiene.
  • We provide all the relevant information in order to keep you as healthy and safe as possible during your stay.
  • Guests not residing in the hotel are strictly prohibited from entering the hotel even if they are relatives or friends.

How You can take care of us

  • Please sanitise your hands as often as possible especially, after using the toilet. Please cover your mouth when coughing or sneezing, ideally using a tissue, disposing of it safely after use and washing your hands immediately.
  • Please respectfully abide by social distancing. All communal furniture has been repositioned to meet social distancing requirements.
  • During breakfast please respect the maximum number of seats per table, avoid gatherings.
  • Guests are requested not to enter the breakfast preparation area.
  • Upon check-in and check-out please wait at the indicated point - Check in is at 3pm and Check out is at 11am.
  • Keys left at reception must be placed inside the specified box for sanitation.
  • For long staying guests, any room cleaning services will be done upon customer request only. This is to keep our personel safe.
  • In case you develop symptoms during your stay please stay in your room and contact the hotel’s certified Health Officer who will contact the medical doctor and follow the protocol for the provision of immediate medical care
  • The use of a mask is mandatory in all public areas of the hotel..


Staying healthy is everyone’s responsibility

Mirabel City Center1